Alert Philadelphia - Emergency Text-based Notification System

Alert Access


This section provides information on how current users of Alert Philadelphia can login and instructions on how new members can sign up to receive alerts and information about events, publications and resources.

Current Alert Philadelphia Users

If you are currently receiving alerts via Alert Philadelphia, you can login to the system to update your profile, change your password, register new devices and access current alerts.

User Login and Password Retrieval - Click Here

Below is a brief overview of content available by page once you’ve logged into the system:

Home – review and edit profile information
Devices – review and edit devices set to receive alerts
Alert Log – shows recent alert activity
Help – frequently asked questions and how to contact support

New Members


Welcome to Alert Philadelphia – your real-time connection to critical information. This service is designed to serve Center City Philadelphia businesses, commercial and residential property managers; hospitals; hotels and performance venues; schools; religious and cultural institutions; federal, state and local law enforcement agencies; private security firms; and homeland security, emergency management and government representatives. If you work in one of the industries listed in Center City Philadelphia, you are eligible to sign up as a new member to Alert Philadelphia.

New Member Signup


Administrators of Alert Philadelphia reserve the right to enforce subscription limitations at any time. To register as a new member follow the instructions below:

New User Registration: Click Here

1.Complete the registration form. Please note that all fields are required.

2.Include all devices on which you would like to receive alerts.

3.Choose a password.

4.For “Select your group” choose “New Member”.

5.Enter the Validation code and click “Continue” to complete your registration.

6.If you do not fill in all fields, you will be prompted in red to enter the missing information.

7.Once your form is processed, you will receive an email confirmation. This verifies that your application has been submitted for review. Once reviewed you will be added to the appropriate group(s). If you are not eligible to receive these alerts, you will receive an email notifying you.

Information Exchange – If you receive information that a protest or other activity may take place in downtown Philadelphia that will require police assistance, please contact alertphila@centercityphila.org. If you have vital information about a crime (or have CCTV surveillance footage) that may be critical to police or for any emergency - please dial 911 immediately.